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Legal Notice

Company Information

In-tend Limited is a company registered in England and Wales. Company Number: 5845701
VAT number: GB 886 4167 79


Copyright In-tend Limited. All rights reserved. The text, images, graphics, sound files, animation files, video files, and their arrangement on the In-tend Web site are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. This site may contain images whose copyrights are attributable to third parties.


Sometimes we may use cookies to customise web page content based on your browser type, IP address or other anonymous information.

A cookie is a small text file which is copied onto your hard disk by a website. Cookies do not cause any damage to your computer and do not contain any viruses. The cookies from our websites do not gather any personal data about you. You can disable the use of cookies at any time via the settings in your browser. As a rule, cookies are only used on our website for the length of your session for the purpose of anonymous, statistical assessments and for improving user-friendliness. Cookies may occasionally serve an additional purpose in certain sections of the website. You will be informed of this if you access one of these sections.

Privacy Policy

In-tend Ltd are registered under the Data Protection Act 1998 to hold and process data in relation to In-tend’s goods and services. Details of these purposes can be found on the Information Commissioner’s website.

The following statement explains our policy regarding the personal information we collect about you when you visit any of In-tend’s web sites.

In-tend never sell, rent or share any of the information we collect by this method with any third party.

Our web server automatically collects standard information, including your IP address, browser type, operating system and access times.

In-tend will store you personal details purely to supply you with information on the goods, services or newsletters you have requested. Should you wish In-tend to remove you from our mailing databases you can request this at any time or amend your details if these alter. Please contact us at In-tend Ltd, Privacy and Data Protection, Unit 3a Phoenix Riverside, Templeborough, Rotherham, S60 1FL for any alterations to your details


Unless otherwise indicated, all trademarks on this web site are subject to trademark rights of In-tend Limited, including marks, model names, logos, and emblems.

Warranties & Liability

The information on this website is provided "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement of third party rights. While the information provided is believed to be accurate, it may include errors or inaccuracies. In no event shall In-tend limited be liable to any person for any special, indirect or consequential damages relating to this material, unless caused by gross negligence or intentional misconduct. In-tend Ltd are not responsible for the contents of websites that are maintained by third parties and therefore waives its’ liability for any links from this web site to other web sites.

Event Booking Terms and Conditions

Effective from 20.01.2016. Please note these ‘Terms and Conditions’ may be subject to change without notice.


For current event costs and dates, please refer to our website,

Before booking onto the event, please ensure you have read the event programme and content, or spoken to an advisor at in-tend to ensure the event will meet your needs.

If an event registration/booking form is completed by an individual other than the named delegate, it is the responsibility of the employer to ensure the delegate is authorised and able to attend the event on the employer’s behalf.

Upon receipt of your registration/booking form and subsequent payment your place(s) will be confirmed.

Important note:in-tend's acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.

Invoicing and Payment

Delegate fees (including any card processing and/or booking fees applicable) are payable upon booking unless a valid, authorised Purchase Order is provided and accepted.

For on-line bookings paid at the time of booking, invoices/receipts will be issued electronically on completion of the booking.

For bookings accepted with purchase orders, invoices will be sent via post to the name and address provided on the booking form and must be paid by return to secure the booking or not later than 10 working day prior to the start of the event, whichever date occurs soonest (the “due date”).

Payment must be made in pounds Sterling by cheque, credit/debit card or BACS.

If any amount properly due to in-tend under or in connection with these terms and conditions remains outstanding beyond the due date in-tend may:

a. charge interest on the overdue amount at the rate of 8% per annum above the base rate of Lloyds TSB Bank PLC from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand); or b. claim interest and statutory compensation pursuant to the Late Payment of Commercial Debts (Interest) Act 1998).

Event attendance

Delegates will receive joining instructions via email to the email address provided on the booking form.

It is the responsibility of the individual completing the event registration/booking form to ensure joining instructions are received by the delegate. Instructions will be sent via email to the email address provided on the booking form.

If the joining instructions are not received, it is the responsibility of the individual who completed the event registration/booking form to contact in-tend Events department to arrange for them to be reissued.

Failure to attend the event will result in the full cost being incurred. No refund shall be given.

Failure to attend an event at which a free or concessionary rate place was given may at in-tend's sole discretion result in the delegate becoming ineligible for such places at future event(s).

in-tend will send all correspondence primarily via email to the email provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.

It may be necessary, for reasons beyond the control of in-tend, to change the content and timing of the programme, the date, the venue or the speaker(s).

Cancellations and Amendments

All requests for cancellations and/or transfers must be received in writing.

Changes will become effective on the date of written confirmation being received.

The appropriate cancellation charge will apply based on the cost of your booking (excluding any card processing fees and/or booking fees previously applied), as shown below.

Calendar days notice before the start date of the event
15 calendar days or more
within14 calendar days of the event (inclusive)
Failure to attend

Refund applicable
50% refund of basic attendance fee
No refund will be given

For employer bookings only, in the event of a delegate named on the booking form being unable to attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the event date. In the event of there being insufficient numbers booked onto an event in-tend reserves the right to cancel or postpone the event.

In the event of cancellation of an event by in-tend, we will endeavour to inform all delegates a week before the event is due to take place, although please be aware that this is not always possible. All event fees paid will be reimbursed in full, or the payment will be transferred in full to another in-tend event. in-tend shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

Event Provisions

Organising and financing accommodation and travel are the responsibility of the delegate.

Where food and refreshments are to be provided, this will be stated on the event details and the cost included in the price quoted. Any special dietary requirements need to be notified in writing to in-tend in advance of the event, as specified in the event details.

Booking Transfers

Delegates unable to attend an event may transfer their booking to another In-tend event, subject to availability. The new event should take place within three months of the original event date. Booking transfer requests must be received in writing.

Delegates may transfer their booking to another In-tend event of the same or lower value. Delegates wishing to transfer to a higher value event are required to pay the difference.

In-tend must be notified of the request to transfer the booking at least ten days before the date of the original event. Requests received within ten days of the original event date will be considered, depending on availability, and may incur an additional charge to be set by In-tend.

Should the delegate choose not to transfer to a different event then the original event cost must be paid and no refunds will be provided.

Alternatively, if delegates do not wish to cancel or transfer their event booking, they may substitute another delegate to attend in their place.

Force Majeure

in-tend shall not be liable to refund of fees or for any other penalty should the event be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.

Entire Agreement

These terms and conditions, together with the current in-tend website prices, event details and in-tend contact details, set out the whole of our agreement relating to the event. These terms and conditions cannot be varied except in writing signed by a Director of in-tend. In particular, no terms and conditions incorporated within your purchase order and nothing said by any person on behalf of in-tend should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by in-tend. in-tend shall have no liability for any such representation being untrue or misleading.

Exhibition Stand Bookings

A contract should be deemed to have been made between In-tend Ltd and the delegate/customer when the online form is completed on the website, a booking form returned via email or post, or when a booking is taken over the telephone. In-tend will confirm all exhibition stand bookings by email. In-tend Ltd reserve the right to refuse bookings at its discretion.

If the exhibitor cancels this Agreement, In-tend will offer refunds as follows –

0% refund when the exhibition stand is cancelled within eight weeks of the event.

50% refund when the exhibition stand is cancelled between 8 and 12 weeks of the event.

75% refund when the exhibition stand is cancelled more than 12 weeks before the event.

In the unlikely occurrence of an event or seminar being cancelled, In-tend will offer a transfer to another equivalent event, subject to availability. Alternatively, In-tend will refund any monies already paid. In-tend will not refund any costs incurred as a result of the cancellation.

In all instances, full payment MUST be received 7 days prior to the event otherwise In-tend Ltd retain the right to refuse admission.

In-tend Ltd Site

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